Safety Recall Information Request

What is a vehicle safety recall, and how do I know if my vehicle has been subject to one?

A vehicle safety recall is conducted by a vehicle manufacturer in the event of a component failure (or potential failure) that may prevent the driver from controlling the vehicle in a safe and proper manner. Examples of such components include brakes, steering, suspension, headlights, and airbags.

In the event that a Toyota or Daihatsu vehicle needs to be recalled, Toyota New Zealand will contact the current owners of the vehicles it has imported to advise them of the corrective actions required. For vehicles imported by other parties, we will request a list of owners from the NZ Transport Agency and follow the same contact procedure. We monitor the completed repairs and will contact owners again if the vehicle has not been fixed within a period of time.

Toyota New Zealand's safety recall policy is to support parts and labour costs of any new or used Toyota or Daihatsu vehicle, irrespective of the importing channel.

Should you require further information, please fill in the form below.

PLEASE NOTE- This service is available to Toyota and Daihatsu customers only. For all other brands, please contact your distributor.

Your contact information:

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